Shipping Policy
π Shipping Policy
At myvinis.com (Vinis Foods & Selfcare Products), we aim to deliver your favorite products to you as quickly and safely as possible.
π¦ Order Processing
- All orders are processed within 1β2 working days of receiving payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
π Delivery Timelines
- Metro Cities: 3β5 working days
- Other Cities/Towns: 5β7 working days
- Remote/Rural Areas: 7β10 working days
(Delivery times may vary due to courier delays, weather conditions, or festive seasons.)
π° Shipping Charges
- Free shipping on all orders above βΉ1499.
- For orders below βΉ1499,Β shipping fee will be applied as per courier charges.
π International Shipping
- Currently, we ship only within Tamil Nadu and Puducherry.
- International shipping will be introduced soon. Stay tuned!
π© Order Tracking
- Once your order is shipped, you will receive a tracking link via Email/WhatsApp/SMS.
- You can use this link to monitor the status of your delivery.
π¦ Damaged or Missing Items
-
If your order arrives damaged, leaked, or with missing items, please contact us within 48 hours of delivery with photos/video proof. Weβll resolve it quickly by sending a replacement or refund.
π Support
For any queries, reach us at:
- WhatsApp Chat on our website.
- Email: vinis.fns.products@gmail.com
- Mobile:+(91) 8870213243 (Whatsapp preferably)