Shipping Policy
🚚 Shipping Policy
At myvinis.com (Vinis Foods & Selfcare Products), we aim to deliver your favorite products to you as quickly and safely as possible.
📦 Order Processing
- All orders are processed within 1–2 working days of receiving payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
🚛 Delivery Timelines
- Metro Cities: 3–5 working days
- Other Cities/Towns: 5–7 working days
- Remote/Rural Areas: 7–10 working days
(Delivery times may vary due to courier delays, weather conditions, or festive seasons.)
💰 Shipping Charges
- Free shipping on all orders above ₹1499.
- For orders below ₹1499, shipping fee will be applied as per courier charges.
🌍 International Shipping
- Currently, we ship only within Tamil Nadu and Puducherry.
- International shipping will be introduced soon. Stay tuned!
📩 Order Tracking
- Once your order is shipped, you will receive a tracking link via Email/WhatsApp/SMS.
- You can use this link to monitor the status of your delivery.
📦 Damaged or Missing Items
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If your order arrives damaged, leaked, or with missing items, please contact us within 48 hours of delivery with photos/video proof. We’ll resolve it quickly by sending a replacement or refund.
📞 Support
For any queries, reach us at:
- WhatsApp Chat on our website.
- Email: vinis.fns.products@gmail.com
- Mobile:+(91) 8870213243 (Whatsapp preferably)